Refund & Cancellation Policy

May 25, 2024

Helix Height facilitates online payments through various banks’ payment gateways directly integrated into our website, and is another domain of M.L. Syal's Helix Institute for conducting helix height exam.

Should a user initiate a payment on and be redirected to an integrated gateway, the following scenarios may occur:

  • Transaction Cancellation: Transactions may be cancelled if the internet connection abruptly breaks during processing.
  • Technical Issues: Transactions may also be cancelled due to technical problems from the user’s end, the gateway provider’s end, or Helix Height’s end.
  • Refund Policy: Helix Height adheres to a strict refund policy outlined in its Terms and Conditions. No refunds will be processed unless the amount has been successfully credited to Helix Height’s bank account from the user’s account. All refund procedures will be executed in accordance with the refund policy detailed in the Terms and Conditions.